We are seeking a client-facing "Technical Project Manager" for our client to lead end-to-end delivery of client change initiatives within a financial services environment.

This role requires strong project management capabilities combined with technical understanding of system integrations, connectivity solutions, and client onboarding processes. Experience with networking or Cisco-related projects is a strong advantage.

Key Responsibilities

Operational Project Management

• Lead end-to-end delivery of client change initiatives, including planning, execution, risk management, and issue resolution.
• Collaborate with business units and clients to gather requirements, define project scope, and establish clear deliverables.
• Develop and maintain detailed project plans, timelines, and status reports; communicate progress to stakeholders and senior leadership.
• Conduct user training sessions and prepare documentation to support successful adoption.
• Oversee onboarding of new financial products and client connectivity solutions.
• Act as the primary point of contact for clients, coordinating with global and U.S.-based teams to ensure timely delivery.

Technical Project Management

• Partner with IT, vendors, and business teams to troubleshoot and resolve system integration issues.
• Support implementation of technical solutions, ensuring data integrity, security, and compliance with U.S. regulations.
• Monitor file transfers and connectivity performance post-implementation; drive continuous improvements.

Collaboration & Communication

• Build and maintain strong client relationships, acting as a trusted advisor.
• Bridge the gap between technical and non-technical stakeholders by translating business requirements into actionable solutions.
• Provide regular updates on project status, risks, and mitigation strategies.
• Promote collaboration, accountability, and continuous improvement across global teams.
• Support change management initiatives to ensure adoption and engagement.

Required Skills & Experience

• Proven experience in project management within systems implementation or integration environments.
• Background in financial services, preferably banking, payments, or related domains.
• Strong track record of delivering projects on time and within scope.
• Solid understanding of integration concepts, including APIs, file transfers, and connectivity solutions.
• Excellent stakeholder management and communication skills, including interaction with senior leadership.
• Strong analytical and problem-solving abilities.
• Familiarity with data security, compliance, and U.S. regulatory standards.
• Experience working in global or cross-functional teams.

Preferred Qualifications

• Experience with networking environments or Cisco-related projects.
• Familiarity with tools such as JIRA, MS Project, and Confluence.
• Project management certifications, such as PMP, PRINCE2, or Agile, are a plus.

Work Authorization Requirement

• Candidates must be authorized to work in the United States on a full-time basis without current or future employer sponsorship.

Key Competencies

• Client-focused delivery approach.
• Strong ownership and accountability.
• Ability to translate business needs into technical solutions.
• Attention to detail with a strategic mindset.
• Effective communication and stakeholder engagement.

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